Job Opportunities
Home Repairs for Good has a part-time opening for a Client Services Vetting Specialist. Qualified candidates will have a reliable vehicle, comfort with computers and email, and enjoy talking to people.
Client Services Vetting Specialist
Location: Indianapolis/Marion County
Terms: hourly, Part-Time
Starting Salary: $21/hr with an average of 25 hours per week
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Position Description:
This role visits homeowners at their home and walks them through an intake form for vetting purposes. This process helps determine eligibility for the homeowner and for their project to be accepted for Home Repairs for Good’s free home repairs. Through an interview-like conversation, the intake specialist will fill out the necessary form, gather income documentation, waiver, other eligibility requirements as needed, and when able, photograph the home repair need(s). Data entry, photographing documents to upload into our database, and calling homeowners to schedule a vetting time through our phone system app are all elements of this role.
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Key Responsibilities
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Call and speak to homeowners, schedule vetting visits
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Travel to homeowners homes with your own vehicle
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Meet with homeowners and confirm qualification documents
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Walk homeowner through repair process and expectations
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Document needed repairs, signed waiver and income eligibility documents
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Enter vetting form into CRM system
Requirements
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Valid Driver’s License
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Good Communication skills
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Comfort with using a tablet or laptop
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Comfort using your smart phone with multiple apps
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Good typing skills
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Reliable phone
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Reliable transportation
Benefits Include
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Discretionary Time-Off
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Mileage reimbursement
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Company Computer/Equipment/Tools
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Flexible work environment
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Flexible schedule
Reports to: Program Manager, Client Services
Home Repairs for Good is an equal opportunities employer.